Use of robots in tourism industry in the next 10 years!

Nowadays technology has bigger impact on people's life, and of course in the future the technology will have important impact. In this week I would like to write about the future of tourism, and about how will develop this.

When I started to look for articles, most of the articles were about the developing of mobile applications but I wrote about it in the last two times, so I continued the searching. There were some article about robots, how they can make  the future of the tourism more easy, and how they can provide  for bigger experiences for the tourists.

Tourism industry only uses existing technologies such as websites, cloud computing, but it also creates opportunities for the development of new technologies that can specifically benefit this industry. For example, a new trend is the use of robots and humanoids to enhance a trip experience for travelers.

These robots are being used in a variety of ways within the tourism industry to make tourism more accessible to everyone and also, to give a unique experience for every traveler.

I have read a few articles about these robots what can replace human jobs in the future, these robots can be for example bar tender robots, or a cooking robots, or tourguide robots. It can be a lot of types of robot what we can use in the tourism industry.

Bar tender robots:

At first, the bar tender robots can help with serving food, drink and bavarages. I think there is no better way to combine drinking and technology than by employing the services of a robot bartender.  The guest, enter through a touchscreen or maybe they can download an application and with this app they can send what he or she wants to drink, then the robot will prepare these drinks and select the right combination of ingredients.

Some of these robots already exist, but I think in the future these robots can be more better than nowadays. 

More accurate systems to build into it, and  to be able to do more things and we should reduce the size of  these robots, it would be better with small sizes. Last but not least we have to pay attention to the environmentally friendly technology.

For example this robot exist now:

Bar2-D2: This robot can serve beers, make cocktails, and wheel over to someone badly in need of some refreshment. It also serves ice!  Drinks recipes can be programmed through a touch screen or can be loaded online. The machine pours your drink into a glass, then uses water to clean the nozzle for the next cocktail.

Cooking robots:

In  the last period when we had to choose an invention what can replace human jobs, we were searching with the others and I saw this cooking robot, so I think It can be useful int he next generation of tourism.

The cooking robots can also serving food and bavarage. It could be really useful for example in restaurants. They do not have to hire more workers, because this robots can do their job in the same time more faster and precise, than humans. You need to take the datas and recipes in to the robot via  touchscreen and a variety of other options, if the guests want to make changes. Then, after the order, the robot is able to prepare the right food for the guests.

Here is a video about an automatic kitchen in the future: 

Tour guide robots:

Many museums offer the robot tour guide facility to people who are unable to visit museums in person due to physical disabilities. These museums use telepresence robots to give a virtual guided tour of museums. these robots can also help physical and virtual visitors to overcome language barriers by speaking in a language that they understand. 

I think it is really usefull, because when we were in for example in Amsterdam and visited the Royal Palace,there was english tour guide but because of we are not fluent speakers, we did not understand everything, but this robot could solve this problem easily. This is likely to help all visitors to enjoy the place better.

This video is about how works the tour guide robot, but this is not exactly in museums this is in a university, but I think the place is not so important now, because we can see how it is works and how we can use later. So if we will develope these robots in the next 10 years we can use in tourism industry later. Development can be precise gps system, radar, 360 degree camera, sensors.

I was asking Ambrus and Jani, what are they think about the robots in tourism, and I get these answers from them:

Jani: I think in the future  of tourism, robots can be useful, because the monotonous works will disappear, for example exhibition guide, cashier..etc.  As long as the robots do not disturbe people's intimate sphere. And not because of the robots should be enjoyable the trip, because of the experience should be enjoyable.

Ambrus:I think it would be awesome for the guided tour, or administration work. And I think it is good because it won't dis
turbe the private zone of the people.

And in my opinion robots can be useful inventions for the tourism industry.

Companies in the hospitality industry are looking to tap into the power of robots. Earlier, robots used to cost tons of money, and it was difficult for everyone to buy these technologies, but nowadays the cost has come down because technology is more available than in the last 10 years. And it will be more available for everyone in next 10 years.

If you have any comments, please do  not hesitate to write comments :)

Travel mobile applications and travel agencies ?

Last week I was writing about the connection between internet, mobile applications and  tourism, so now I would like to continue this topic.  In this week, my second blog topic's is the situation of the travel agencies.

Tourism is based on the needs of passengers. A typical traveler uses a smart phone not only to stay connected with friends and family back home via calling and texting, but also to learn and find places within the new destination.  

Tourism is based on the needs of passengers.  The travel agencies have to make packages and services, what is fits for the needs of tourists. So because of the developing of technology and the changing of needs, the travel agencies have to change also in a better way.

In the life of travel agencies, internet also played an important role, because they are working with different type of booking system. For example they are working with various hotel's reservation systems, or with airline companies reservation systems.

But nowadays there are more opportunity for the travel agencies too because there are developed mobile applications for travel agencies too.

There are some advantages, if a travel agency has own mobile application. For example:

·         travel agency can communicate easily the image of the agency
·         with this application the agency can reach more people, than before
·         the tourists can obtain information easily about the services of the travel agency, or they can even       order those package or services faster and easier.
·         who is download this application, can be up to date about the special offers and promotions from       the travel agency.

Travel booking simpler and faster with smartphones, By using the travel application the visitors can get detailed information about the travel packages, they can read useful information,  and descriptions about the  destination, and they can found pictures about the hotels and about the city or about the custom of that nation. In addition who wants to travel, they can book the trip through the mobile application, even they can take insurance for the trip, in the case if something is happens with the tourist.

Additional features of the application include the presentation of the destination, famous cities, a description of the main attractions. The smartphone app shows local restaurants, bars, entertainment venues and other tourist point of view a list of important sites. And the tourist can read comment about the places, because the guests who were there earlier can leave a comment, ot they can rate the places with stars.

The application can be implemented to quickly and easily book flights and purchase tickets for long-distance buses, ships, trains, and even car hire. Of course, the insurance can be concluded in the associated mobile phone.

I am in interested in this theme also, because in the last week me and the others travelled to Budapest and we booked our tickets on the internet, but ther was some people who could not print the tickets so there was an solution. The solution was the application of the airlines company, because the companie accept the e-tickets also. So we found a better way for the problem.

If the travel agency services includes the ticket sales, by using the application , the travellers have options to order the tickets on their phone. In addition, visitors can view a descriptions of different programs and the application can also provide recommendations to meet the interests of the user.

So in conclusion, if they would like to stay competitive in the market, they must be appear in the mobile marketing market too.

If you have questions or reactions, do not hesitate to write comments. :)

Mobile applications are the future way of travelling ?

I choosed this topic because I think nowadays there are some changes in the tourism industry because of the Internet and mobile applications. It has effect on the tourists' behavior and the life of workers and of course on the travel agencies. 

The second reason why this topic occurred to me, is that because since we are here in Erasmus,  we are all traveling more, these aplications are really helpful to us,  so we use them during our trip more than before.

Technology drives the tourism industry evolution. The tourism industry is now becoming much more active online and on social networks, because nowadays in the world, the fast Internet access has become part of people's life, and more and more people are using smartphones. And this is transformed nearly all sides of life, but travel has seen some of the most dramatic changes.   

For the tourism industry, mobile marketing seems to be the perfect way of responding to the demand of the new tourist. Smart phones are not only used to drive faster communication between people, nowadays they’re becoming parts of tourism.

So the tourist moves a lot, and needs information everywhere, at anytime. Mobile marketing is popular in tourism, and quite well accepted and integrated by tourists.

More and more tourism related mobile applications. The increased adoption of smartphones as travel tools, some of the largest online travel companies already report a significant percentage of their bookings via mobile. But opportunities for travel applications go beyond bookings. Travel agents can design a mobile friendly website or apps services towards people using mobile devices.

There are apps such as maps, booking sites where you can book lot of types of accomodation, tour guide applications. It is now possible to download a guided tour of a museum from the museums website, or app if they have it. These tours sync in to your location within the museum and give you options on what to hear about. There are GPS systems,  or for example airline companies also have mobile apps, where you can buy flight tickets, you can chek-in or you can get information about your flight.

Famous travel applications:

•          Booking.com
•          TripAdvisor-Hotels, Flights, Restaurants
•          PocketGuide Audio Travel Guide
•          Airbnb
•          Google maps
•          HostelWorld.com
•          IGo Navigation
•          Rome2rio

Spreading of these applications can change tourism better, and the tourist behaviour has changed in many aspects. Apps can also be used to improve the customer experience when on holiday.

Internet and smartphones applications make traveling easier to people. Often, they are booking the trip for themselves, without the help of travel agencies,  so tourists are more independent nowadays.

The future travellers will be more informed and demanding. Their education and huge travel choices will increase his expectations. They will wait for more personalisation in products and services offer. They will expect more security, and comfort.

The travel will become an experience without constraint. On the first hand, consumers will expect more detailed information in the right moment and place. On the second hand, technology evolution will be more and more intelligent in order to adapt information in a personalized way.

So this is the new future of  travelling. It will bring change in the life of travel agencies because the tourism based on tourist firstly, so their needs must be met in terms of services.

And last but not least, here is a video about the "must have travel apps".

If you have questions or reaction, do not hesitate to write comments.